Shipping Policy
Shipping Policy – Sunstore
Sunstore Shipping Policy
At Sunstore, we are committed to providing an exceptional shopping experience for our UK and international customers, including clear and straightforward shipping policies. We offer free shipping on all orders within the United Kingdom.
Shipping Locations
This shipping policy applies to orders shipped within the United Kingdom and selected international destinations.
Delivery Times
Below are the estimated delivery times for all packages:
Order cutoff time: 5:00 PM (GMT). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
Transit time: 6 to 8 business days (Monday to Friday).
Estimated delivery time: 7 to 10 business days.
Carrier Services
We partner with the following reliable carriers for deliveries within the United Kingdom and internationally:
Royal Mail
DHL
UPS
FedEx
Shipping Costs
Free Shipping: All orders within the United Kingdom qualify for free shipping, with no minimum order requirement.
International Shipping: Calculated at checkout depending on the destination.
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.
Questions?
Visit our FAQs page or contact our customer services.
Contact Information:
Store Name: Sunstore
Address: 2 Denehurst Gardens, London, NW4 3QT, United Kingdom
Email: support@sunstore
Phone: +44 333 777 8000
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We do our best to reply to your e-mail within 1–2 business days.